Technology Roadmap

Around The Clock Restaurant & Bakery
Managed by GOROSHI LLC
Completed
Done
March 29, 2026
Kids Menu Redesign
Research-backed layout, print-ready, descriptive naming (+27% sales lift)
Gift Certificate System
Anti-counterfeit design, serial number tracking, multi-denomination
Digital Birthday Club
QR code signup, anti-abuse protections, ROI tracking built in
Employee Handbook 2026
26 pages, fully compliant with all Illinois labor law requirements
Incident Documentation System
6 legal forms, digital tracking, covers injuries, harassment, property damage
Upgrade Proposal & ROI Analysis
Full business case with 52 academic and industry citations
In Progress
Active
Birthday Club Signup Slip Upgrade
Paper + QR hybrid system so customers can sign up at the table or on their phone
Automated Email Campaign System
5 triggered campaigns: welcome, birthday, re-engagement, seasonal, VIP rewards
Full Menu Data Extraction & Analysis
Every menu item cataloged, priced, and categorized for optimization analysis
Q2
Planned — Q2 2026
Apr – Jun
01

Loyalty Program

Visit tracking, reward tiers, and automatic perks that keep customers coming back every week.

02

Online Ordering Optimization

Direct ordering system to reduce DoorDash/Grubhub commission fees (saving 15-30% per order).

03

Review Monitoring System

Automated alerts for new Google/Yelp reviews with pre-written response templates.

04

SMS Marketing Integration

Flash deals and slow-day pushes sent directly to customers' phones. 98% open rate vs. 20% for email.

05

Gift Certificate Online Sales

Web portal where customers can buy and send gift certificates 24/7 without visiting the restaurant.

06

Menu Price Optimization

Margin analysis on every item. Strategic pricing to maximize profit without losing customers.

Q3
Planned — Q3 2026
Jul – Sep
07

Customer Analytics Dashboard

See how many customers visit, what they order, and when they come back — all in one screen.

08

Automated Marketing Calendar

Pre-scheduled promotions for every holiday, season, and slow period. Set it and forget it.

09

Catering Lead Capture System

Online form that turns website visitors into catering inquiries with automatic follow-up.

10

Employee Training Portal

Video modules for new hires. Consistent training without pulling experienced staff off the floor.

11

Inventory & Waste Tracking

Track food costs and waste in real time. Find where money is being lost and stop it.

Q4
Planned — Q4 2026
Oct – Dec
12

Full CRM Integration

Every customer interaction in one place — visits, orders, emails, reviews, birthday, preferences.

13

Predictive Ordering

AI-powered demand forecasting. Know what to prep and how much before the week even starts.

14

Multi-Location Readiness

Systems built to scale. If a second location opens, everything is already set up to handle it.

15

Annual ROI Report & 2027 Planning

Full year results, what worked, what didn't, and the plan for the next 12 months.

Development Log
March 29, 2026

Initial deployment of 7 upgrade deliverables. Kids menu, gift certificates, birthday club QR system, employee handbook, incident documentation, and upgrade proposal all built and deployed to secure portal. All deliverables research-backed with 52 academic and industry citations.

Next Update

Coming soon.

Estimated Total ROI

Year 1
$70K – $110K
Additional Revenue
Year 2
$120K – $180K
Compound Growth
Year 3
$200K – $300K
Full System Maturity
Conservative estimates based on industry benchmarks. Year 2+ growth compounds from email list building and loyalty program retention.
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